FOI

If you would like to make a Freedom of Information (FOI) request of Trafford CCG please email TRCCG.FOI@nhs.net or write to:

Information Governance Manager
NHS Trafford CCG
1st Floor, Crossgate House
Cross Street
Sale
M33 7FT

We aim to reply to all FOI requests within 20 working days, as defined by the Act.

Read our FOI policy and procedure

Please note: Trafford Provider Services has now moved to Pennine Care NHS Foundation Trust, therefore, NHS Trafford CCG is unable to provide a response to any FOI requests relating to Trafford Provider Services.

If you would like to make an FOI request of Trafford Provider Services please follow the link to the Pennine Care website.

What we publish

The Freedom of Information Act recognises that as a member of the public, you have the right to know how public services such as the NHS are organised and run, how much they cost and how you can make complaints if you need to. You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.

Visit our useful links page for details of local services.

We already have a publication scheme and routinely make available documents on:

  • Who we are and what we do
  • What we spend and how we spend it
  • What our priorities are and how we are doing
  • How we make decisions
  • Our policies and procedures
  • Lists and registers
  • The services we offer

Visit our publications page for these documents. Our Asset Register is available by contacting the finance department at the Crossgate House address above, or by telephoning 0161 873 9500.

Exemptions

There are some exemptions that the Trust has to take into account before deciding what information can be released. If we are unable to release some or all of the information you request, we will explain this to you. The information we generally cannot release includes:

  • Information we legally cannot disclose
  • Information that is exempt under the Freedom of Information Act
  • Information in draft form
  • Information that is no longer readily available

The Freedom of Information Act does not change your right to confidentiality; your personal information is still protected by the Data Protection Act 1998. Under this act you are entitled to access your clinical records or any other personal information held about you by Trafford CCG. Find out more about Data Protection.

If you feel we have wrongly denied you access to information you requested under the Freedom of Information Act you can seek advice from the Information Commissioner’s Office, but first you should ask for a review of our decision not to release the information.

Write to either:

Chief Clinical Officer
NHS Trafford CCG
1st Floor, Crossgate House
Cross Street
Sale
M33 7FT

Fees and charges

There are some occasions on which a fee may be chargeable for releasing information. Often this will include instances where you request hard copies of information, or if the information you request will take longer than 2.5 working days to collate. You will be told how much the charge is and can decide not to go ahead with the request for information if you do not wish to pay.