New-look Urgent Care service for Trafford is working well

The new-look Urgent Care Centre at Trafford General Hospital is working well, with an average of 200 patients a day using the service.  The Trafford Urgent Care Centre and Walk-in Centre joined forces last October to provide a streamlined service with a single ‘front-door’ and single assessment process.

The new-look service, open 8am – 8pm seven days a week, is staffed by a highly skilled and experienced team that includes a consultant nurse, GPs, and advanced and emergency nurse practitioners.  It provides an effective emergency service for a wide range of injuries and illnesses.

Dr Jon Simpson, Clinical Head of Medicine and Community Services at Central Manchester NHS Foundation Trust (CMFT), said: “This enhanced model of care provides patients with a safe and effective service that meets their urgent care needs. Providing a service with a single point of access takes away any confusion about where’s best to go for patients.”

Dr Mark Jarvis, Clinical Director at NHS Trafford Clinical Commissioning Group (CCG), added: “Closer working between the Urgent Care Centre and Walk-in Centre offers a more joined-up and seamless experience for patients.  People now just come to the one place to receive the care they need.”

People requiring care after 8pm are advised to use the free-to-call NHS 111 non-emergency medical helpline to be directed to the most appropriate place.  If someone is seriously ill or injured and their life is at risk, you should call 999.