Developing an urgent treatment centre in Trafford

We are developing an urgent treatment centre in Trafford.

Urgent treatment centres (UTCs) are GP-led, open at least 12 hours a day, every day, offer appointments that can be booked through 111 or through a GP referral, and are equipped to diagnose and deal with many of the most common ailments people attend A&E for.

UTCs will also ease the pressure on hospitals, leaving other parts of the system free to treat the most serious cases. The UTC will result in decreased attendance at A&E, or, in co-located services offer the opportunity for streaming at the front door.

Why have urgent treatment centres?

Urgent care is confusing. People may go to accident and emergency as they are unable to get doctors appointments. They may have limited confidence seeing other practitioners who can help care for them too. 

The impact on this is: unnecessary pressure on A&E, long waiting time to be seen and people being treated in the wrong service.

NHS England is aware of these issues and has informed each CCG in England to develop an urgent treatment centre.

Have your say

We are working with Healthwatch Trafford to develop a leaflet with more information and a survey to seek your views and ideas. The survey will be made available online and printed versions will be available very soon.

If you would like to share your experiences of using urgent care services ahead of the survey, feel free to contact us at

If you would like us to visit your organisation/group contact us at