Doctors’ surgeries in Trafford rate higher than the national average when it comes to the overall experiences of patients, according to a new report.
The GP Patient Survey 2019/20 results reveal that 86% of respondents describe their experience of their GP practice as ‘good’ – which compares to 82% on average across England.
The results also show Trafford practices rate amongst the best in Greater Manchester.
Dr Mark Jarvis, Medical Director at NHS Trafford Clinical Commissioning Group (CCG), said: “As a CCG, our job is to make sure Trafford people have the health services they need and that these services are safe and deliver high-quality care.
“So I’m delighted to be able to say that if you use GP services in places like Stretford, Altrincham, Sale or Urmston – or indeed anywhere in Trafford – you’re more likely to be happy with the overall experience of visiting your practice.
“It is testament to the professionalism of our GP practices and the services they offer to people who live in this borough and to our partners and colleagues in supporting them.”
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK.
It measures patients’ experiences across a range of topics, including a person’s GP services, making an appointment, their last appointment, overall experience, a person’s health, when GP practices are closed, NHS dentistry and some questions about you.
The questionnaire and full results can be found at http://www.gp-patient.co.uk/surveysandreports
Dr Jarvis added: “All of Trafford’s 30 practices now offer digital technology to enable online triage, such as virtual appointments and online and video consultations.
“The COVID-19 pandemic has highlighted an urgent need for more digital solutions to allow patients to still access care and support from general practice while maintaining social distancing and shielding.”
Posted on Thursday 9th July 2020